Logic & Gate / support
Having trouble with Tanzanite Mining? We're here to help within 24–48 hours.
For account issues, withdrawal inquiries, or bug reports:
Include your in-game username, email address and UID.
All updates, legal docs and company info live here:
Social (coming soon) — @LogicAndGate
Join our Discord to chat, get help, and hear updates first:
Real-time help & community chat.
Go to the Wallet section in the app, tap Withdraw, and enter a valid Solana wallet address. The minimum withdrawal is 1 TAN. Withdrawals are processed within 48 hours.
Make sure your friend used your referral code during signup. Bonuses are credited once the referred friend is active. If it's still missing, email us with both usernames, email addresses and UIDs.
Progress is tied to your device ID. If you changed devices, contact support with your old and new device identifiers — we can manually transfer your TAN balance. We strongly recommend linking an email in a future update.
Absolutely. We never have access to your private keys or wallet funds. We only send Solana to your wallet. Always keep your recovery phrase secure and offline.
Send an email to support@logicandgate.com with the subject "Delete my Tanzanite account". We will remove your in-game data and any stored wallet addresses immediately.
No. One account per user is strictly enforced. For the full policy, refer to our Terms and Conditions inside the Tanzanite Mining app.
As a reward-based ecosystem, ads keep the service running and fund real TAN token payouts. We appreciate your understanding.
